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Social media and crisis communication (SOMCRISC):

ICT and crisis management – aiming for 2032

The impact of social and digital media on communication related to societal crisis, from a Swedish and European perspective

SOMCRISC is a project that basically focuses research and concept development (cf. Security Arena business model 3.0). By deducing needs and relevant concepts the project explores the potential of ICT (information and communication technology) and social media as a base for crisis communication.

The goal is to influence the perspectives and development of future standards, rules and directives in the field. The analysis focuses on how public authorities and agencies, voluntary groups, news media and the public make use of ICT in crisis situations, and on how technological and legal factors both facilitate and condition digital communications.

The main research question is:

  • How may a common practice for using ICT in crisis management before, during and after a crisis be developed, specifically focusing on social media?

Following research questions are:

  • How do public authorities and agencies, voluntary groups, media and the public relate to and make use of ICT?
  • Which platforms do public authorities and agencies, voluntary groups, media and the public use for information gathering and sharing during crisis situations?
  • How does juridical regulation prevent or/and facilitate the use of ICT for gathering and spreading of information during societal crisis?
  • How may existing and future technology systems and applications meet the needs of society’s crisis management?

The project is an interdisciplinary cooperating between the University of Gothenburg, the industry, URBSEC and Security Arena Lindholmen.

Participating members are:

  • Torbjörn Andreasson, Carmenta
  • Marina Ghersetti, Department of Journalism, Media and Communication, University of Gothenburg
  • Jesper Petersson, Department of Sociology and Work Science, University of Gothenburg
  • Bertil Rolandsson, Department of Sociology and Work Science, University of Gothenburg
  • Erling Røsæg, Ericsson AB
  • Oscar Westlund, Department of Journalism, Media and Communication, University of Gothenburg

Funding: The Swedish Civil Contingency Agency

Duration: February 2013 – December 2015

Page Manager: Mats Ekström|Last update: 2/11/2015
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